Sufob

Hair System Pain — Privacy Policy

Privacy Policy for the Hair System Pain Devvit app. We read public subreddit content only and do not collect private Reddit user data.

Effective date: June 23, 2026

This Privacy Policy describes how Hair System Pain (the "App"), a Reddit Devvit application operated by Sufob, handles information when monitoring public Reddit content.

1. Scope

This policy applies to data processed by the App and its connected internal systems. It supplements — and does not replace — Reddit's Privacy Policy for your general use of Reddit.

2. What We Collect

The App reads publicly available Reddit content only. We do not access:

  • Private messages or chat
  • Non-public profile information
  • Saved posts, hidden posts, or moderation tools
  • Authentication credentials beyond what Reddit's Devvit platform provides to run the App

From public posts and comments, the App may collect and transmit:

Data fieldPurpose
Subreddit nameSource filtering and reporting
Title and body textPain-point and topic analysis
Permalink and shared linksTraceability and deduplication
Score and comment countPrioritization of high-signal threads
Creation timeRecency filtering
Public usernameContext only; not used for cross-platform profiling
Post/comment IDsDeduplication across runs

3. How We Use Data

Collected public content is used solely for Sufob internal operations:

  • Industry pain-point monitoring in hair-system communities
  • Content topic selection for blog, video, social, and FAQ updates
  • Customer-service and brand-risk awareness from public mentions

We do not:

  • Sell or rent Reddit-derived data to third parties
  • Use the data to train machine-learning or AI models
  • Build advertising profiles of Reddit users
  • Attempt to deanonymize or combine public Reddit data with private sources

Any AI-assisted summarization or classification runs inside Sufob's internal n8n workflow on a per-item basis and is not used for third-party model training.

4. Where Data Goes

Public content fields are sent via HTTPS to an n8n webhook at api.sufob.com. From there, data may be stored in:

  • An internal Google Sheet (Hair System Pain monitoring workbook)
  • n8n workflow execution logs retained for troubleshooting

Access is limited to authorized Sufob personnel involved in content and operations.

5. Data Retention

Monitoring records are retained in internal spreadsheets and workflow logs for as long as needed for content planning and operational review, typically on the order of months. Aggregated or obsolete rows may be archived or deleted during routine sheet maintenance.

6. Your Rights & Deletion Requests

Because the App processes public Reddit posts and comments, we generally cannot modify content on Reddit itself. If you are a Reddit user and want us to remove your public username or a specific public post/comment from our internal Google Sheet or workflow records, contact us with:

  • The Reddit permalink(s) you want removed
  • Your Reddit username (if applicable)
  • A brief description of your request

We will review and respond within a reasonable timeframe, usually within 30 days, and delete matching internal records where feasible.

Contact for privacy and deletion requests:

  • Email: sue@sufob.com
  • Subject line: Hair System Pain — Data Request

7. Security

Data in transit is sent over HTTPS. Internal Google Sheet and n8n access is restricted to authorized accounts. No system is perfectly secure; we apply reasonable safeguards appropriate to internal research data.

8. Children

The App is not directed at children under 13 and is not intended for consumer-facing use.

9. Changes

We may update this Privacy Policy from time to time. The "Effective date" above indicates the latest version.

10. Contact

Related document: Terms of Service